This course empowers executives and managers with skills to enhance customer experiences using technology. Learn communication channel aggregation, chatbot creation, efficient workflow design, omnichannel management, and UI/UX evaluation.
In the rapidly evolving digital landscape, the "Leveraging Technology for Seamless Customer Experience" course empowers executives and managers with the necessary skills and knowledge to enhance customer experiences using advanced technology. This hands-on course is designed to help professionals not just meet, but exceed the expectations of the modern customer.
Registered Title: (Creating a Digitalised Customer Experience in Retail )
TPGateway Code:TGS-2022016496
16:00
To enrol, you must fulfil the following requirements
Aged 16 years and above
and 2GCE ‘O’ Level with 3 credits including English and Mathematics OR WSQ Advanced Certificate OR WSQ ES WPLN Level 5 and above
and 3ALL Students are required to have basic knowledge of computer and Microsoft Office
To graduate, you must fulfil the following requirements
75% attendance rate of total training hours per module
and 2Be found competent during written, practical and oral assessments
To enrol, you must fulfil the following requirements
Aged 16 years and above
and 2High School Diploma equivalent to GCE ‘O’ Level with 3 credits including English and Mathematics OR Qualifications from professional institutes may be considered on a case-by-case basic OR Pass TaF.tc Entrance Test
and 3English Language Requirement – Possess a minimum credit in English at GCE ‘O’ Level or its equivalent OR IELTS score 4.5 or TOEFL score 450
and 4ALL Students are required to have basic knowledge of computer and Microsoft Office
To enrol, you must fulfil the following requirements
75% attendance rate of total training hours per module. Student Pass Holders – a minimum of 90% attendance per month will be required
and 2Be found competent during written, practical and oral assessments
Application Fee
S$ 32.70 (after 70.00% SSG funding, 20% SFMCES, inc.9% GST)SkillsFuture Credits (SFC)
Learn more about SFCPost Secondary Education Account (PSEA)
Learn more about PSEAApplication Fee
S$ 32.70 (after 70.00% SSG funding, inc.9% GST)SkillsFuture Credits (SFC)
Learn more about SFCPost Secondary Education Account (PSEA)
Learn more about PSEAApplication Fee
S$ 32.70 (after 70.00% SSG funding, inc.9% GST)Application Fee
S$ 32.70 (after 70.00% SSG funding, 20% ETSS, inc.9% GST)Absentee Payroll
Learn more about absentee payrollApplication Fee
S$ 32.70 (after 70.00% SSG funding, inc.9% GST)Absentee Payroll
Learn more about absentee payrollApplication Fee
S$ 32.70 (inc.9% GST)No Schedules Found!
No Schedules Found!
No Schedules Found!
No Schedules Found!
You will need a laptop OR computer OR tablet*, whichever you prefer, for viewing your E-books and E-Learning.
*Devices need to have a working camera and a microphone.
Yes! You can use any SkillsFuture Credits you have to pay for course fees.
We do not offer any make-up or replacement classes.
We highly discourage you from missing any classes since the entire program is designed to be hands-on intensive. There is also a minimum attendance requirement of 75% of training hours for Singaporean and PRs, and 90% of training hours for international students. If you do not meet the 75% attendance requirement, you will not be eligible to enjoy subsidies nor to sit for the assessment. Make sure you block off your time during your training with us or find an intake option that will ensure you do not miss any classes. You will only wish that you had more time in the class!
Hi,
You were not done one of the Pre-Requesties,
please contact us at +6560118066, or drop us an email at enquiry@taftc.org.
We'll here to help!
