(SCTP) Advanced Certificate in Digital Retail

Advanced Certificate Retail

The programme is aimed at job seekers who wish to enter the retail industry. This can include individuals who are intending to join retail as their first job or intending to switch industries into retail.

Overview

Transform your career with our SCTP Advanced Certificate in Digital Retail, designed for professionals seeking to pivot into the digital landscape. This comprehensive 1.5-month program is tailored for individuals looking to transition into roles such as Growth Marketer or Digitalisation Specialist. Our curriculum spread over ten meticulously crafted modules, equips you with the latest digital strategies and tools to thrive in today's technology-driven marketplace.

Through hands-on training and real-world applications, you will master the skills to implement an omni-digitalization strategy, enhancing your ability to drive growth and innovation in your organization. Whether you're aiming to expand your expertise in digital marketing or to spearhead digital transformation initiatives, this program provides the essential knowledge and practical experience to achieve your career goals.

To view full details including fees on this SCTP, please click here.

Our Featured Trainers

 

 

 

The Details

  • Total Maximum Months

    Full Time: 3
    Part Time: 6

  • Mode Of Learning

    Blended

  • Career Opportunities
    • Customer service executive
    • E-commerce Manager
    • E-commerce executive
    • Sales Executive
    • Digital Growth Marketer
    • Digitalisation Specialist
    • Customer Relationship Management Specialist

The TaF.tc Difference

Practical Industry Knowledge

Everything you learn at TaF.tc can be applied to your professional life in fashion and will be taught by industry practitioners through interactive workshops, whether online or in TaF.tc's Sewing Labs.

Global Network of Entrepreneurs and Experts

Our partners and advisors are as close to home as Thailand or Japan and as far as Italy or the UK. Tap into a professional community built over decades of industry immersion.

Post-Graduate Career Support

Our career support connects you to jobs available on the market, opportunities for further studies, and resources to help you start your own brand.

Curriculum

Course Duration

SSG Approved Training & Assessment Hours : 128
Modules (10)

Welcome to the course on the Future of Retail, where you'll gain an understanding of the current retail environment, its changes, and trends, including the post-pandemic retail environment with new trends like BOPIS, reduction in retail square footage, and digital platforms for retail. You will study the growth of e-commerce, technology-driven customer engagement, and physical retail transformations with unique shopping experiences. By the end, you will have a comprehensive understanding of the future of retail. Get ready to dive into the exciting world of retail!

Registered Title:The Future of Retail SSG Approved Training & Assessments Hours:08:00 Training Hours:07:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

his course aims to help learners identify consumer trends, and behaviours on app data or based on shop buying patterns. Learn to interpret data models to analyse key customer sales data and predict new buying patterns based on changing environments.

Registered Title:Consumer Behaviour and Environment Analysis SSG Approved Training & Assessments Hours:08:00 Training Hours:07:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

Trainees will acquire knowledge in big data collection and derive outcomes from these datasets. They will be exposed to data analytics and visualisation tools to help make better decisions using the data sets provided. The class will also dive into different strategies of collecting data.

Registered Title:Basic Data Analytics For Retail SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

In this course, trainees will be taught how to reimagine their retail space to turn it instagrammable worthy. What this means is to reimagine the way customers flow into the retail store and to use visual merchandising online to create experience which can compliment the purchasing decision. Trainees will also learn how to create social media to assist with the sales process in the physical store.

Registered Title:Visual Merchandising for Retail Spaces SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

Welcome to the course on Curating a Personal Shopping Experience using TikTok! In this course, you’ll master the art of crafting a unique and personalized shopping journey for each customer, tailored to their individual needs, preferences, and lifestyle, all through the dynamic platform of TikTok. You’ll dive deep into product and service knowledge, stay ahead with current fashion and lifestyle trends, learn to accurately assess and define a customer’s profile, and develop customer relations through impactful communication. Moreover, you’ll explore how to harness TikTok’s innovative features for effective wardrobe management and engagement. By the conclusion of this course, you’ll possess the expertise to deliver a memorable and delightful shopping experience that stands out. Prepare to transform your shopping encounters on TikTok!

Registered Title:Curate a Personal Shopping Experience SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

This course considers the retail environment during the post-pandemic, and the ever-evolving nature of retail such as BOPIS and having less square footage to operate. Trainees will review the new facets of retail on digital platforms. The course will go through case studies on physical retail transformation to other formats and how companies have successfully adapted to it.

Registered Title:Provide Service Excellence in the Digital World for Retail SSG Approved Training & Assessments Hours:08:00 Training Hours:07:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

As the boundaries between online and offline converge, this course will empower and upskill sales associates with the new era of selling. The course begins with an understanding of how the retail landscape is transforming and moves on to cover the key skills that a sales associate of the new era of retail evolution needs to acquire and adapt to.

Registered Title:Livestream Commerce SSG Approved Training & Assessments Hours:08:00 Training Hours:07:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

Dive into the digital era with a cutting-edge Omni-Channel strategy that’s essential for your business’s growth. Understand the art of tracking leads from their source to conversion, a pivotal element in refining your decision-making and strategic planning. This course is designed to transform your team into e-commerce wizards, uncovering the vast landscape of digital platforms available. You’ll gain hands-on experience with social media tools to boost sales and maintain customer engagement, leveraging data analytics to enhance both the sales journey and the post-purchase experience. Join us to master the digital domain and propel your business into a new realm of success.

Registered Title:Introduction to Omni-Channel Retailing SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

Dive into the essentials of Customer Relationship Management (CRM) in this comprehensive introductory course designed for individuals eager to enhance their CRM skills. Whether you're a small business owner, a marketing professional, or a sales associate, this course will equip you with the foundational knowledge and practical skills needed to effectively implement and manage CRM tools.

Registered Title:Basic Customer Relationship Management SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module

This course seeks to equip marketing executives with a foundational knowledge in digital marketing, and its impact on growing sales. Discover a wide variety of digital marketing platforms including Google, Facebook, TikTok, LinkedIn and more, and learn from case studies how digital marketing has empowered businesses to accelerate growth.

Registered Title:Basic Introduction to Digital Marketing for Retail SSG Approved Training & Assessments Hours:16:00 Training Hours:15:00 e-Learning Hours:00:00 Assessment Hours:01:00 View Module
Certificate Issuance

Upon successful completion of individual modules within the course, for WSQ modules you will be awarded the Workforce Skills Qualification (WSQ) Statement of Attainment (SOA) by SkillsFuture Singapore, and for Non-WSQ modules you will be awarded a certification of completion by Taftc. After successful completion of all modules within the course, you will be awarded a (SCTP) Advanced Certificate in Digital Retail.

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Schedules
Items Required For Class

Do take note of the following things you are required to have for both class and their assessments. Please check if all these stated below are in working condition before coming. 

  1. Laptop 
  2. Webcam 
  3. Working mic on a laptop or actual mic 
  4. Smartphone with access to their respective app stores
  5. Access to data or wifi connections

Testimonials
FAQs

Not at all! You can enrol for our programme without any prior experience, as long as you have your passion!

The courses are conducted in the form of lectures, discussions, demonstrations, case studies, practical exercises, and hands-on activities. You will then be assessed on the work you have done with a final evaluation at the end of every course.

Most definitely! Upon completion of your programme, you will be awarded a hardcopy certificate from us, and you can also access the softcopy via your MySkillsFuture portal!

Yes we will! Whether it's through providing mentorships or consultations to further your studies, we’ve got your back!

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