WSQ Supervise Quality Procedures

This Training provides systematic approach that participant can use to make incremental and breakthrough improvements in processes that produce products and services for customers. It covers mainly three aspects – Supervising and monitoring quality control systems internal as well as external, reviewing processes for improving quality, developing and maintaining quality control record systems.

Objectives

  • Monitor to ensure quality of goods received from suppliers and in-house process is in accordance with organisational quality standards
  • Analyse data and prepare quality report in accordance with organisational procedures
  • Report fault and Suggest feedback and action plan to improve work processes and quality system
  • Organise quality improvement activity to improve product/process
  • Document and communicate quality of product/materials with appropriate person
  • Identify learning needs for future work requirements in consultation with appropriate person
  • Explore the opportunities for self and the team members beyond the current quality expectations

Entry Requirement

Singapore/PR Students:

  • GCE ‘O’ Level with 3 credits including English and Mathematics OR
  • WSQ Advanced Certificate OR
  • WSQ ES WPLN Level 5 and above

International Students:

  • High School Diploma equivalent to GCE ‘O’ Level with 3 credits including English and Mathematics OR
  • Qualifications from professional institutes may be considered on a case-by-case basic OR
  • Pass TaF.tc Entrance Test

English Language Requirement –

  • Possess a minimum credit in English at GCE ‘O’ Level or its equivalent OR
  • IELTS score 4.5 or TOEFL score 450

ALL Students are required to have basic knowledge of computer and Microsoft Office

Minimum 3 months retail experience on the selling floor.


Graduation Requirements


Student must fulfil the following requirements:

  • 75% attendance rate of total training hours per module
  • Assessed and be competent for every module
Student Pass Holders – a minimum of 90% attendance per month will be required.


Certificate Issuance

Upon succcessful completion of the course, trainee will be awarded the WSQ Statement of Attainment (SOA). WSQ Certification is nationally endorsed and recognised by industry partners.

Who Should Attend

  • Supervisor
  • Quality Assurance
  • Industrial Engineer
  • Compliance Manager
  • Auditor
  • General Manager
  • Department Head

(This module is only available for corporate training)

Key Learning Areas

  • Work place based quality practices and procedures
  • Work place communication procedures and practices
  • Quality data and statistic collection tools and methodology
  • Types of safety hazards
  • Quality specification and tolerances within work or product specifications

Course Duration

Training Hours 15 hours
Assessment Hours 1 hour
Total Hours 16 hours

View Course Schedule

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WSQ Course Fee SME Sponsored SME Sponsored Self Sponsored Self Sponsored Self Sponsored International
Singaporean/PRs aged ≥ 40 years Singaporean only and aged ≥ 35 years Singaporean/PRs aged ≥ 21 years Singaporean only and aged ≥ 40 years
(SFMCES)
Singaporean only and aged ≥ 35 years and earning ≥ $2,000/month
(WTS)
Full course fee S$ 850.00 S$ 850.00 S$ 850.00 S$ 850.00 S$ 850.00 S$ 850.00
Less: Non-PME Courses
90% of course fee, capped at $25/hr
(S$ 400.00) - - (S$ 400.00) - -
Less: PME Courses
90% of course fee, capped at $50/hr
- - - - - -
Less: Non-PME Courses
80% of course fee, capped at $17/hr
- - (S$ 272.00) - - -
Less: PME Courses
50% of course fee, capped at $15/hr
- - - - - -
Less: Non-PME Courses/PME Courses
95% of course fee
- (S$ 807.50) - - (S$ 807.50) -
Nett fee after grant S$ 450.00 S$ 42.50 S$ 578.00 S$ 450.00 S$ 42.50 S$ 850.00
Add: 7% GST* S$ 59.50 S$ 59.50 S$ 59.50 S$ 59.50 S$ 59.50 S$ 59.50
Total Nett Course Fee Payable including GST S$ 509.50 S$ 102.00 S$ 637.50 S$ 509.50 S$ 102.00 S$ 909.50

* GST Formula as follows:
Course fee after SSG grant x 7% GST = GST
# SME can claim additional 20% of full gross fee under ETSS where applicable