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Maximize Team Performance |
| Course Code |
: | MTP | ||
| Course Duration |
: | 14Hrs - 2 Full Days | ||
| Time | : | 9.00am to 5.00pm | ||
| Course Fees | : | Actual Cost | SDF Grant | Amount to Pay |
| S$280.00 | S$ 56.00 | S$224.00 (TaFF Member) | ||
| S$315.00 | S$ 56.00 | S$259.00 (Non Member) | ||
| Course Description | ||||
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This course enables participants to understand the issues of team roles and objectives, members’ conflicts, personal dynamics and communication styles that impact the team spirit and performance. |
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| Who Should Attend | ||||
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This course is designed for anyone who have team responsibilities or who wants to be an effective team leader and team member. |
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| Objective | ||||
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This course aims to assist the participants work more effectively with their team members and business associates through a better understanding of team building concepts. |
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| Subject Outline | ||||
| Subject Topics | Sub Topics | Specific Learning Outcomes | ||
| Team Effectiveness | Personality type and work styles | Understand how personality and work styles affecting team role and performance | ||
| Team Communication Skills | Communication techniques: giving and feedback skills, active listening skills - Johari Window and self-disclosure | Develop effective oral communication techniques to achieve result, resolve conflicts, create trust and openness, give and receive feedback, and active listening | ||
| Team development process and relationships |
- Communication styles - Stages of team process – based on Tuckman’s development model |
- Develop effective communication
styles - Identify the stages of team process |
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| Types of Teams | Types of teams | Identify types of teams | ||
| Belbin Team Roles | Qualities and characteristics of a team | Identify the qualities and characteristics of a an effective team | ||
| Leadership style | Team role , goals and expectation | Clarify and appreciate each others’ role in team Clarity the team’s goals and expectation | ||
| Team Conflicts |
Impact of leadership style to group
performance Motivation techniques |
- Motivate and develop individuals
and team - Link Leadership style to group performance |
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| Team Problem Solving and decision making |
- Problem Solving Skills - Tips for team building |
- Apply effective motivation techniques - Develop problem solving skills - Identify tips for team building |
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